Interested applicants may forward their resumes and questions to Brett Myers at 

The Carlisle Group is pleased to partner with the fantastic Good Foods Co-op in beautiful Lexington, Kentucky to find their next General Manager.

Good Foods Co-op has been serving the Lexington community since 1972, growing to over 10,000 owners. They focus on local, natural, organic, non-GMO products and wholesome foods while supporting over 250 Kentucky farmers and producers, with a strong commitment to the following principles and values:


  1. Open and Voluntary Membership
  2. Democratic Member Control
  3. Members’ Economic Participation
  4. Autonomy and Independence
  5. Education, Training, and Information
  6. Cooperation Among Cooperatives
  7. Concern for Community


  • Self-Help
  • Self-Responsibility
  • Democracy
  • Equality
  • Equity
  • Solidarity
  • Honesty
  • Openness
  • Social Responsibility
  • Caring for Others

Job Purpose

To lead our cooperative so that it achieves the Ends policies determined by our Board of Directors, as follows:

Good Foods Co-op is at the forefront of a vibrant cooperative economy and is engaged in community partnerships to nourish:

  • An equitable and sustainable local food system,
  • Education that cultivates food citizenship, and
  • Access to healthy food for all.

Overview of Responsibilities

The job of the General Manager is to ensure the achievement of organizational results as defined in the Ends policies and to avoid unacceptable conditions as defined in the Executive Limitations policies. The General Manager has the authority to use any reasonable interpretation of these policies.

The General Manager is empowered to make all decisions, create all policies, and authorize all engagements of the business. There is an expectation that the GM will work to build a strong Board/GM relationship including open, honest communication and is committed to working collaboratively with the Board. In addition, the GM provides direction and execution in the following areas, including, but not limited to:

Financial and Planning: The GM directs all financial operations of the co-op, including preparing operating and capital budgets, and is held accountable for control of resources.

Operations: The GM will maintain knowledge of natural foods retailing and industry trends as well as plan and execute operational strategies designed to maintain adequate profit to ensure a sustainable business.

Personnel: The GM is responsible for ensuring a safe, healthy workplace for employees. They also hire, supervise, and evaluate all members of the management team.

Reporting Relationships

The General Manager reports to the Board of Directors, which is elected by the members of the cooperative. The Board uses Policy Governance, a system that emphasizes vision and values empowerment and accountability. The Board uses policy to define the results the General Manager is expected to achieve within defined limits of prudence and ethics and their performance will be evaluated through systematic and rigorous monitoring of the expectations established in the policies.

Skills and Experience

  • Financial Management: Knows the meaning of financial variables, how to find them, and how to place them in a business context.
  • Building and Leading Teams: Effectively facilitates the formation of teams by creating a climate of trust and encouraging information sharing.
  • Retail Grocery Experience: As at least a store or operations manager. Familiar with how stores operate to meet goals and know key metrics.
  • Business Planning: Takes vision and strategies and turns them into operational plans that are aligned with organizational Ends.
  • Adaptability: Resilient and keeps moving forward in the face of challenges or new information.
  • Accountability: Is willing and able to hold people accountable for personal success. Willing to be held accountable.
  • Managing People: Makes good hiring decisions. Inspires, provides recognition, delegates work, and ensures regular performance feedback.
  • Working with a Board of Directors: Successful navigation of Board governance structure and processes, track record of relationship building with the Board.
  • Financial Reporting to the Board of Directors: Creates and uses meaningful business and financial reports. Creates and manages an annual budget (including operating, capital, and cash budgets.)
  • Courage: Willing to make unpopular decisions when needed, and to have difficult discussions with stakeholders.
  • Open Mind: Demonstrates curiosity about processes and people, and listens to new ideas and alternatives.
  • Self-Aware: Aware of own work and communication styles, adjusts as needed to successfully work with others; recognizes development needs and seeks opportunities to learn and grow.
  • Embraces Cooperative Structure: Articulates what makes co-ops different, and works successfully within cooperative structure.
  • Ease with transparency: Understands the importance of sharing information throughout the organization when needed.

Physical Demands – Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Environment: Work is performed primarily in a grocery store setting with extensive public contact and frequent interruptions.

Good Foods Co-op is committed to recruiting and retaining a diverse workforce. People of color, people with disabilities, veterans, women, and members of other historically marginalized or hard-to-employ communities are encouraged to apply.

All applicants will be considered without regard to race, color, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.